Pleased to Meet You!

FREQUENTLY ASKED QUESTIONS

Thank you for enjoying Wonder Shuffle. Below are answers to some of your anticipated questions.

Wonder Shuffle can be enjoyed with or without an account - though we do recommend you sign in to fully experience our platform. It is free to sign up for a basic user account and get started.

The Main Deck is the beginning of your digital adventure. There you can discover inspiring tastemakers, newsworthy trends, and compelling stories and ideas. While you’re at it, swipe through the cards to reveal poll cards, trivia cards, mystery cards, collectible cards and original cards from people and businesses you follow.

Afterwards, go to My Cards and review cards and packs that you’ve saved to your personalized directory, or cards that you’ve saved on your own card map and card calendar.

Want to create your own card? Tap the Plus icon (+) on the top of your screen and follow the instructions. Looking to build a pack? Just go to My Cards, press Select, click on the desired cards, click on New Pack, and from there follow the prompts.

We welcome and encourage you to share all of your positivity on the site. So while you have the option to keep your cards private, please publish your cards publicly. Or send a card – or a pack – directly to a friend through Wonder Shuffle’s internal chat system, which you can open by pressing the speech bubble icon (🗨).

Wonder Shuffle is the destination for an educational, informative and uplifting journey. With our system, many of your actions – from liking a card, to saving a card, to sharing a card – will receive a number of points, giving you the opportunity to unlock VIP status levels, find rare cards, and obtain special content each week.

If you’re in the buying mood, please visit our Marketplace where you can search for this season’s must-have products and services.

And if you’re a creator, business or media outlet and are seeking to reach new customers click here for more information.

Wonder Shuffle has many cool and useful features. Feel free to review more of our FAQs or contact us if you have any questions about the site.

Searching throughout the site should be fun and seamless.

Our search bar will help you locate interests – both old and new. In addition, we have many category pages already built out for you in both our Main Deck and our Marketplace.

Main Deck has over 8 main categories (Culture, News, Play, Style, Travel, By City, By Region and By Cards) plus a variety of subcategories.

While Marketplace has an endless array of items, we have built two dozen separate category pages to start you off.

These include Art, Fashion and Travel pages.

Building a Wonder Shuffle card is a super fun way to create and save your memories and experiences and share them with the world or just your friends.

For the card front, follow the prompts and add a cover photo.

For the card back, we have a variety of options, so you can design the card however you like. Feel free to add text, insert a map, calendar or include more photos. You can also place a card within a card. YouTube and Vimeo videos can also be added in the textbox.

Please be mindful though, we do have size limits for photos.

You can save a draft into My Cards at any time. Or you can publish your card immediately.

If you’re ready to post, please preview your card to see if everything is to your liking and then publish away – in either public or private form. And share your card with another simple click.

Want to go a step further? You can also place your cards into a pack with animated tear-away wrapping.

Just go to My Cards, press Select, click on the desired cards, click on New Pack, and, from there, follow the prompts.

You can upgrade your account to WS+ or other higher subscription tiers for additional card formats and features. Review Premium Account options here.

You can always embed a video from YouTube or Vimeo. The options are provided in your textbox (while building the back of your card). However, only Premium Subscribers can place clickable links and upload their own personal videos to their created cards. Please check out WS+ and other Premium Account options here.

Yes, we encourage you to upgrade your basic user account to WS+ or other Premium Subscription tiers for additional card formats and features. You can always change the subscription tier or return to the basic user tier if you wish. Review Premium Account options here.

If you upgrade your basic user account to a Premium Account, or upgrade a lower subscription tier to a higher subscription tier, the change will be immediate and you will be charged the higher subscription fee less the pro rata amount remaining on your lower subscription tier, if any. Conversely, if you downgrade your higher subscription tier to a lower subscription tier, the change will be immediate and any remaining amount on your higher subscription tier will be applied to your lower subscription fee. Last but not least, if you cancel a Premium Account, your account will be converted to a basic account at the end of the subscription period, and you will no longer be charged a subscription fee. To be clear, we will not be able to process refunds for the remaining subscription period(s).

Premium Subscribers do not accumulate points. This is because the benefits of our points and loyalty program are designed to maintain an environment of fair play for all our users. If you upgrade a WS basic user account to a Premium Account, your points will be frozen and you will not accumulate additional points for activity on the site.

Any card that you create that contains graphic images or adult themes must be marked Mature. This option is part of your front card build, and will give users advance warning as well as an option to view the card or not, at their discretion.

We reserve the right to remove any card, whether marked or not, that we deem to not have merit and/or violates our Terms & Conditions. Please visit Terms & Conditions for more information.

Any card marked private cannot be seen by the public. However, you can share your private card. But the person who receives your private card can’t forward it to anyone else.

Not at the moment. At this time, you can only create public packs with public cards.

Not at the moment. At this time, you can only create, store and share standalone packs.

When you engage with Wonder Shuffle, you earn points which allows you to gain loyalty status and access special exclusive cards. Please visit Points & Loyalty for more information.

There are no current plans to allow users to transfer Wonder Shuffle points to other people.

We use different color borders to distinguish card creation sources and card types in our Main Deck.

Here is the current color key:

Pink - Wonder Shuffle Original Cards

Green - Trivia & Poll Cards

Yellow - Collectible Cards

Purple Gradient - Mystery Cards

Dark Purple - Sponsored Cards

Orange - Event Cards

Blue - Wonder Shuffle Plus Creator Cards

Grey - Media Cards

Pink & White - Primetime Advertiser Cards

Peach - Basic User Account Cards

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If you have any other questions, please feel free to contact us.

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Norlha
balthazar & rose
Maison Tamboite Paris
Gibney
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